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Hospitality Engagement Corporation d/b/a Wheedle (“Wheedle”) is committed to protecting your privacy while you use our interactive service (the “Service”) for matching potential consumers with Merchants (“Merchants”) of dining and entertainment events (each, an “Event”) through a mobile application and website (the “Wheedle App”).  Visitors browsing the Wheedle App, users who register for an account, users who do not register but book tickets through the Wheedle App and Merchants (collectively, “Users”) are each bound by this policy.


We urge you to read the Privacy Policy in its entirety so you will understand all of the practices and procedures we follow relating to your online privacy. In this Privacy Policy, Wheedle will inform you about the type of information that is collected about you on this Service, how it is collected, what it will be used for, and to whom it will be given.  This policy will also tell you how to limit our use of your personal information.   This Privacy Policy is incorporated into the Wheedle Terms of Service and certain capitalized terms are defined in the Terms of Service.


We may need to update this Policy to keep pace with changes in the Service, our business and the law, however, we always maintain our commitment to respect your privacy. We will post any revisions to this Policy, along with their effective date, in an easy to find area of our web site, and we recommend that you periodically check back here to stay informed of any changes.







What Kind of Information Wheedle Collects 


Wheedle reserves the following rights regarding the information you submit:

Type of Information How and Why We Use It
Your name, email address, and phone number ·         To create and support your Wheedle account

·         To send special birthday and other offers

·         To communicate with you

·         To respond to your specific requests


Your Profile information- if you choose to share this info or as may be part of your Facebook profile info ·         To enable customization based on your preferences


Facebook contact credentials including name, location, photo, birthdate and friends list (if provided) ·         To fulfill requests to share event information and Plans socially
When you purchase tickets, we will collect financial information (credit card number, expiration date, billing address) ·         To fulfill your ticket order requests


Information about what Merchants and Wheedle Events you have viewed and signed up for. ·         To improve our Service by helping Users find relevant content and to promote that content to User

·         To provide User and Merchant assistance

Information about your location (based on Internet Protocol (“IP”) address) and your device (hardware type, hardware identifier, device name, operating system version,  unique device ID (persistent / non-persistent), media access control (“MAC”) address, international mobile equipment identity (“IMEI”)


·         To provide account support and troubleshooting

·         To calculate aggregated, anonymous statistics on Users of the Service

·         To better operate our Service


Non-personally identifiable, aggregated, information regarding what pages of the Service you choose to access, traffic patterns, demographics, and other statistics about our site and our users ·         For analytics, targeting, monitoring, marketing, demographic, and promotional purposes as well as to assist us in customizing the content of our Service

·         To produce statistical and/or demographic data for use by advertisers, potential advertisers, and other business partners and affiliates

Other requests you make (e.g. to share your Plans/Events via Facebook or other social media or email or to add to a calendar) ·         To fulfill that specific request


Feedback posted to public portions of the Service


·         Any information that you post in these locations can be read, collected and used by anyone and could enable others to send you unsolicited messages


We Share Your Personally Identifiable Information with Merchants when:
You purchase an event ticket, your email address and profile is shared with the relevant Merchant. Merchants who organize such events will be provided with your contact information.  Merchants are all bound by strict privacy requirements in connection with the Service, however they reserve the right to contact you in connection with a particular event or to add you to their mailing lists. You may contact Merchants directly to opt- out.



We Only Share Your Personally Identifiable Information with Outside Parties When:
·         You have provided your explicit consent to share the information.

·         We are required by law to provide your information or we find that your actions on our Service violate our Terms of Use agreement to the extent that an outside investigation in warranted.

·         We believe doing so is necessary to protect the rights, property or personal safety of Wheedle and its Users.

·         We sell or otherwise transfer such information to a successor or subsidiary of Wheedle.

·         We use a third party subcontractor with its own secure privacy practices, e.g. for mailing list services.

We reserve the right to provide your information to all Wheedle Merchants with their own secure privacy practices for marketing purposes and we reserve the right to share, rent, sell or otherwise disclose your PII with/to other third parties in accordance with applicable laws.

We will provide you with notice if we believe we are compelled to comply with a third party’s request for information.



Sharing of Information by User with Other Users including Merchants

When you share information with another User or Merchant, Wheedle cannot control the nature of the information shared.  Use caution and common sense when sharing your information. Wheedle is not responsible for any publication or use of any personal information you choose to share with others.





We take the security of all personally identifiable information obtained through the Service seriously.  Only those who require such information to serve the purposes described above may access it.


We use industry standard encryption, e.g. secure socket layer (“SSL”) technology.  When we receive your data, we protect it on our servers using a combination of administrative, physical and logical security safeguards.


While the acts of third parties are not within our control and 100% security can never be guaranteed, one can reduce risks by using strong passwords and anti-virus software. We recommend that you take the appropriate steps to secure all computing devices that you use with the Service.




A “cookie” is a small file sent from a web server to your browser and is stored on your device when you visit certain websites and applications to save visitor preferences and other information.  You can configure your browser to refuse cookies. We reserve the right to use cookies on the Service. If you have any questions concerning our use of cookies, please contact us at




You may opt-out of having your personal information collected or used by contacting us by e-mail or regular mail.  Please note that in order to fulfill certain obligations, we may need to continue sending you notices or other important information concerning any orders or services you request.   Certain types of information are required in order to use the Service, so opting-out may make you ineligible for using Wheedle.


We consider your registration and acceptance of this Privacy Policy as granting us the right to contact you by email. You may opt out of emails at any time by clicking the “unsubscribe” link found within Wheedle email updates or by contacting us at



Deleting Information


You can delete Content you have posted to the Service at any time, and you can stop using the Service at any time. If you delete Profile information, it will no longer be accessible to Merchants, but we reserve the right to retain copies of information relating to past transactions, including your personal information.



Links to Other Apps


Our Service may contain links to other websites and/or applications.  We encourage our partners, contributors and other third parties to implement policies and practices that respect your privacy.  We are not, however, responsible for third party privacy practices or content.


Third parties may embed content or plugins on the Service, such as Facebook “Like” buttons.  Such features may allow their operators to learn that you have visited the Service, and they may combine this information with other information they have collected about you from other websites or online services.  Please refer to those sites’ privacy policies.




Viewing and Updating Personal Information


Your Profile information is available on the App and we encourage you to update it as your information changes.  You may also request via e-mail or regular mail that we provide you with any other personal information we have concerning you, as described below.


Requesting Your Information and California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.  In addition to the information we’ve provided above, on request we can provide more information about (i) the information we collect how third parties use it, (ii) contact information and addresses of such third parties and (iii) information about the products or services those third parties market.  Please send such requests to “Wheedle California User Choice Notice” at the address below.  Once you receive this information, you may request that we modify or remove any of your personal information.  We reserve the right to verify your identity before sending you this information.


“Do Not Track” Browser Signals

We currently do not actively respond to Do Not Track browser signals and do not authorize the collection of personal information from Users through technologies deployed in advertising on the site.

Access to Children


There are no features of this Service directed to children under the age of 18. Those under 18 may not use any interactive features of this Service.


Changes to This Privacy Policy


We reserve the right to change this policy at any time to keep pace with changes in Wheedle, our business the law. We will post any revisions to this Policy, along with their effective date, in a prominent area of our Service.  We ask that you check back from time to time to ensure you are familiar with the most current version of it.  Your continued use of your account after any change means that you agree with, and consent to be bound by, the updated Privacy Policy. If you disagree with any changes in this Policy you have the option to terminate your account.


Contact Us 


Wheedle has appointed a privacy officer, who is accountable for the compliance with these privacy principles and can answer any questions you may have.  You may contact by e-mail at and regular mail at 50 Public Square Suite #200 Cleveland, Ohio 44113



Jurisdiction and Data Storage

Please be aware that content submitted to Wheedle will be transferred to a data center in the United States. If you post information to the Service you are confirming your consent to such information being hosted and accessed in the United States.  DO NOT USE THE SERVICE IF YOU RESIDE OUTSIDE OF THE UNITED STATES.


Acceptance of This Privacy Policy


By using this Service, you agree to the terms as well as any posted changes of this Privacy Policy.  By using this Service, you hereby consent to the collection and use of this information by Wheedle.  If you do not agree to the terms, DO NOT use our Service.